Guide to Implementing Shared Colocation Customer Servers at Netrouting

This detailed guide serves both prospective and current customers, offering a clear roadmap for the setup and deployment of servers in Netrouting’s data centers. Whether you’re considering our services or ready to start your installation, here’s everything you need to know to ensure a seamless transition.

Preparing for Server Installation

Documentation and Identification

• Valid ID Required: All visitors must present a government-issued passport or a locally recognized ID such as a driver’s license or ID card, pertinent to the facility’s country.

Server Requirements

• Rack Compatibility: Servers must be 19″ rack-mountable and come equipped with rack-rails. To maintain the integrity of our data center environment, we cannot accommodate desktop equipment or rackmount servers lacking rail-kits.

Installation Support and Resources

What Netrouting Offers

• Guided Installation: On the day of setup, a Netrouting team member will escort you to your designated space, providing assistance with the physical installation of your server.
• Facility Introduction: We ensure you’re familiar with our facility’s rules, regulations, and access procedures, including biometric setup when applicable.
• Essential Hardware: Rack mounting screws, power cables, and network cables are provided to support your installation needs.

Service Assignments

• Pre-Visit Coordination: Service details, such as IP addresses, are shared ahead of time. Please note, the configuration of operating systems and software falls outside the scope of Netrouting’s on-site support.

Planning Your Visit

Appointment-Only Installation

• Scheduling Required: Server installations are conducted by appointment during business hours to ensure dedicated assistance and access.
• Security Measures: Adhering to our escort policy is required for the safety and operational security of our data center.

Installation Guidelines

Compliance and Security

• Adherence to Rules: Understanding and following our facility’s regulations are crucial for a secure and efficient setup process.
• Equipment Standards: Ensuring your server meets our specifications is essential for a smooth installation.

Post-Installation Support

After successful installation, our support team remains available to assist with any further needs or questions about your colocation services.