Online Privacy Policy
This Online Privacy Policy (“Privacy Policy”) outlines Netrouting policies and procedures for handling Customer information. This Privacy Policy has been created with the understanding that Internet technologies are still evolving and that Internet business methods continue to change to meet the needs and opportunities of the changing technologies. As a result, this Privacy Policy is subject to change as determined advisable or necessary by us.
Netrouting understands the importance and responsibility that comes with protecting personal data. We are committed to complying with data protection laws applicable to the business, including the European Union’s General Data Protection Regulation (“GDPR”).
Customer Information
In the course of serving our Customers, we may acquire, store and transmit communications and information that Customers might regard as private or sensitive. Some of this information, such as Customer name, address and billing details, is provided to us by Customers in order to obtain Services. Payment card details are entered on and held by our payment provider; they do not reach Netrouting systems.
We also may use cookies, which are small pieces of information that a website can store in a designated file on a user’s computer for various reasons. Furthermore, we may store Customer’s emails and other electronic communications as necessary for the transmission and delivery of those communications. For more information, see our Cookie Policy.
Address Lookup
When you type an address into a form on amoni.app, we use Google Maps Platform (Places API) to suggest matching addresses. What you type in the address field, together with your IP address and browser details, is sent to Google LLC to produce the suggestions. Google processes it under its own privacy policy and the Google Maps Platform terms.
We do not send your name, email address, or any other account details with these requests, and nothing is sent until you start typing in the address field. The suggestions are optional: you can type your address directly into the fields instead.
Data Security
We shall protect the confidentiality of Customer information, account information and personal communications to the fullest extent possible in a manner consistent with the law and the legitimate interests of Netrouting, its employees and other Customers using our Services and/or the Company Network. To protect against the loss, misuse and alteration of the information collected, we have established appropriate physical, electronic and managerial procedures.
Customer Verification and Screening
We maintain a customer verification program (KYC/KYB), described in our Customer Verification Policy. Under it we screen every customer against published sanctions lists and other public sources, compare the details on an account with the country signals our payment providers and your connections to our portal give us, and ask some customers to verify their identity, business or address.
We do this on the basis of our legitimate interests in preventing fraud and payment abuse and in protecting our network and our customers (GDPR art. 6(1)(f)), and to comply with the legal obligations that apply to us, including sanctions, export control and tax rules (art. 6(1)(c)). A facial comparison during a verification runs on the provider’s pages with your explicit consent.
Verification is carried out by Didit (Didit Identity Spain, S.L., Spain) as our processor under a data processing agreement. We send it the name, email address, phone number and company name on your account and receive the result; identity documents, photographs, dates of birth and document numbers never reach Netrouting systems. The provider deletes the images and biometric data from the check once the result is confirmed, and the remaining document details when your account closes. We keep the record that a check happened, its outcome, and the type and issuing country of the document, for the life of the account and five years afterwards.
A billing address in a country we are prohibited from serving is refused automatically; every other decision is taken by a member of our staff. You can ask for a person to review any decision, object to processing based on our legitimate interests, or lodge a complaint with the Autoriteit Persoonsgegevens, through our Data Protection Officer at legal@netrouting.com. Screening cannot be opted out of while you remain a customer.
Use of Customer Information
We may use Customer information to provide our Customers with system information or information about new or upgraded products, and to operate the programs they have joined. We do not sell Customer information, and we do not share it with other companies for their own marketing.
Opt Out
Customers may opt out of receiving notices of new or upgraded products from us or our selected partners by emailing optout@netrouting.com. However, Customers may not opt out of receiving information from us that is essential for maintaining or updating Customers’ accounts or system information.
Modifications
Customers may access and modify their personal information by contacting our administration department by emailing billing@netrouting.com.
Disclosure of Customer Information
We shall not disclose Customers’ personal and account information unless we have reason to believe that disclosing such information is necessary to identify, make contact with or bring legal action against someone who may be causing harm or interfering with the rights or property of Netrouting, its Customers or others. We shall disclose such Customers’ personal and account information if it is our good faith belief that the law requires such disclosure.
Disclosure of Communication
We shall not disclose to third parties (which does not includes any affiliates of Netrouting and our officers and employees) the content of any email or other electronic communication that we store or transmit for our Customers, except when it is necessary or required to:
Provide Service to a Customer Protect the legitimate interests of Netrouting and its Customers Cooperate with interception orders, warrants or other legal process that we determine, in our sole discretion, to be valid and enforceable or Provide to a law enforcement agency where the contents are inadvertently obtained by us and appear to pertain to the commission of a crime.
We disclaim any intention to censor, edit or engage in ongoing review or surveillance of communications stored or transmitted through the Company Network by Customers and others. However, we shall review, delete or block access to communications that may harm Netrouting, its Customers or third parties based on any Acceptable Use Policy applicable to Customer.
Contacting Netrouting
Any questions regarding this Privacy Policy should be sent to us through our website or by contacting our administration department by emailing legal@netrouting.com or our Data Protection Officer, legal@netrouting.com.
Modifications or Changes
We have the right to modify or change this Privacy Policy at any time without notice. Upon such updating, we shall post the updated Privacy Policy on our website (www.netrouting.com).
Last Revised: October 2026