The Netrouting Guarantee: Your Assurance of Excellence

Experience Unwavering Reliability and Exceptional Service with Our Customer Bill of Rights

Introducing The Netrouting Guarantee

Our commitment to delivering unparalleled service and reliability to every customer. This comprehensive set of standards ensures that you receive the highest level of service, regardless of your contract size or scope. From 100% power uptime to rapid server provisioning and swift ticket response times, our guarantee is designed to provide you with peace of mind and the confidence that your critical infrastructure is in expert hands. Discover the benefits of partnering with Netrouting, where our promises are backed by a steadfast dedication to excellence.

3-Day Trials for Verified Companies

30-Day Zero Penalty Exit on Contracts

10-Day Money Back Guarantee on Website Orders

Unpacking Our Service Standards

Explore the Core Commitments That Define Our Promise to You

Rapid Hardware Replacement

Experiencing hardware issues? Rest assured, we’ve got you covered. In the event of a hardware failure, we guarantee to have a new server up and running within 4 hours. For hard drive troubles, we provide assistance in data recovery through a system rescue environment or by transferring your disk to a new server, ensuring minimal disruption to your operations.

Hours

Instant Cloud Deployment

With Netrouting, launching your cloud server is a breeze. Simply customize your server configuration, place your order online, and watch as your server is instantly provisioned. Dive into the Netrouting Cloud and experience seamless, rapid deployment that sets the stage for your success. Manage your resources quick and easy with our industry leading control panel

MINUTES

< 0

Ticket Response Time Guarantee

Need assistance? Count on us for prompt support. Submit a ticket to our dedicated support team, and we guarantee you’ll receive a response within 60 minutes, no matter the time or day. If your issue demands immediate attention, our live chat service is available 24/7, staffed with experts ready to help you resolve any challenge swiftly and effectively.

HOUR

Core Network
Uptime

Experience unwavering reliability with our redundant network, meticulously designed to ensure continuous availability. Our backup connections and redundant systems are in place to prevent interruptions to your work, even in the face of emergencies and disasters. Trust in our commitment to keeping your operations running smoothly, no matter what.

PERCENT

Dedicated Server Deployment

Need your dedicated server quickly? Netrouting guarantees that your server will be operational within 24 hours. Our team prioritizes both speed and quality, ensuring that your server is not only delivered promptly but also passes rigorous performance testing and system integrity checks. Count on us for a swift and reliable setup.

Hours

Data Center
Power Uptime

Rest assured that with Netrouting, your power supply is unfailingly secure. Our facilities are equipped with robust UPS systems (Uninterruptible Power Supply) and backup diesel generators, ensuring that power is always on, even in the face of natural disasters and extreme conditions. Our infrastructure is built to provide continuous power, guaranteeing uninterrupted operation of your services.