At Netrouting we are committed to one hundred percent customer satisfaction. We can only reach this goal by delivering on our promises. However at Netrouting we are just a bit different from the rest, we do not only say what we do, but we guarantee it. This page briefly describes some of the key elements of our guarantee to customers.
Has your hardware had its day? Within 1.5 hours we will have a new server installed. In case of hard drive trouble we will help you recover your data with means of a system rescue environment or by enslaving your disk to a new server.
Can’t wait to get started? Getting up and running in the Netrouting Cloud is just a matter of minutes. Customize your server configuration, order online and your server will be instantly provisioned!
Submit a ticket with our support team and we’ll get back to you within 60 minutes. That is our guarantee. Are you in trouble and need help right away? Try us on live chat, we’re open 24×7.
Our redundant network is always available. Thanks to our back-up connections and redundant systems your work will never be interrupted, even in the case of emergencies and disasters.
At Netrouting we can have your dedicated server up and running within four hours. Our team will do the utmost to speed up your delivery without losing focus on performance testing and system integrity.
At Netrouting the power is always on, thanks to our UPS systems (Uninterruptible Power Supply) and diesel generators. Our facilities are designed to withstand natural disasters and other extreme circumstances.
What customers say about Netrouting