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Carrier Neutrality

Embracing Carrier Neutrality

Unlocking Flexibility and Choice in Connectivity Options

Choice · Resilience · Cost-effective network design

Customer-centric approach

A Customer-Centric Approach

At Netrouting, we stand firmly behind the principle of carrier neutrality, valuing the power of choice and flexibility it offers to our customers. While we proudly provide top-tier connectivity services across all our locations, we believe in empowering our clients with the freedom to choose. Whether you're leveraging our advanced computing power or utilizing our colocation services, we support your right to partner with third-party carriers. This approach ensures that you can seamlessly integrate our cloud or colocation solutions with the connectivity provider that best meets your specific needs and objectives, reinforcing our commitment to providing truly tailored and flexible IT solutions.

Carrier-neutral PoPs across EMEA, Americas and APAC

Three benefits

How Can Carrier Neutrality Help You?

  • iconcolor direct access Maximizing Connectivity Options Carrier neutrality opens the door to a world of connectivity options, allowing Netrouting customers to select from a wide range of ISPs and network services. This freedom ensures that businesses can choose solutions that offer the best coverage, speeds, and service levels, tailored to their unique geographic and operational requirements.
  • iconcolor network redundancy Cost-Effective Network Solutions By embracing carrier neutrality, customers have the leverage to negotiate better rates and terms directly with third-party providers. This competitive environment not only drives down costs but also increases the quality of service, providing Netrouting clients with cost-effective, high-performance network solutions.
  • iconcolor network redundancy Enhancing Business Resilience Carrier neutrality enhances business resilience by enabling diversified connectivity strategies. Customers can design redundant network paths and failover systems with multiple carriers, minimizing the risk of downtime and ensuring uninterrupted service. This strategic flexibility is crucial for maintaining operational continuity and protecting the bottom line.

Available carriers

Choose Your Carrier

A selection of in-house carriers available at our Netrouting operated Netherlands data center.

  • RETN
  • AT&T
  • Hurricane Electric
  • Odido
  • Relined
  • Cogent Communications
  • ÈF
  • Datafiber

Global footprint

Deployed in 10+ datacenters across three continents

Pick the location closest to your users — or to your existing infrastructure. Every location runs the same hardware, same network, same NOC.

The Netrouting Guarantee

Your customer bill of rights

The 12 commitments that Netrouting upholds for all their products, locations and customers are exactly the same. Whether you have a server running in one of our locations and you pay on a monthly basis, or you have a server in one of our locations and you have a 3-year contract, the 12 commitments remain the same. And if we fail to meet one of these 12 commitments, you are entitled to a service credit that will be applied to your next invoice.

  • N+1 power & cooling

    N+1 power & cooling redundancy in all of our locations. A failure of a single UPS, CRAC units, transformers etc. is not supposed to affect your servers.

  • Enterprise hardware, built for 24×7

    We use only the Enterprise Grade hardware, same hardware as Data Centers around the world use. Best quality servers (Dell, HPE, Supermicro) burned in before we start to use them for our customers. No consumer grade hardware, no white box servers, no used servers in our Data Centers.

  • Hardware replacement under warranty

    For servers under warranty, a failed disk, PSU, NIC, RAM module or mother board will be replaced within the SLA defined for the affected SKU (e.g. within 1 hour during business hours and 4 hours after business hours for on-site service) - no charge for customer supplied parts for covered failures.

  • Redundant PSUs on Edge-Pro and above

    Servers of the Edge-Pro SKU and above are equipped with 2 redundant PSUs each. Both of the PSUs are connected to the A+B feeds. Therefore a PSU failure does not result in a server failure which can then be used for maintenance.

  • Redundant edge, core and ToR network

    Our network has full redundancy throughout ToR switches, core, edge routers and even BGP transit network on multiple Tier-1 carriers.

  • Dual uplinks on Edge-Pro and above

    Dual NICs for uplinks on ToRs on Edge-Pro and above servers. These can be bonded (LACP) or active/standby.

  • Always-on DDoS protection

    Edge scrubbing for all IP addressed at Edge facilities (no additional charge, no upcharge traffic cost after attack occurs). We have multi-Tbps of headroom at the edge so we are multiple times larger than any single observed attack.

  • Right to credits on SLA violation

    We guarantee a 99.997% uptime on our network. In the event that we fail to meet this SLA, we grant you service credits on a per incident basis. These are applied after you have logged the credit in the appropriate section of the contract within the specified time frame. The credit will then be applied to your next invoice. No long winded legal battle or per incident haggling.

  • 1-hour ticket guarantee, 24/7

    Assign human to investigate (phone, ticket, chat) within 1hr of receipt (24/7), and perform hardware fault triage within 30 minutes during business hours.

  • Rapid Deployment Guarantee

    For stock items, we guarantee that we will ship within one business day. If we fail to meet this commitment in full for any item, then you will receive a full refund for the associated setup fee. For custom items, we guarantee that we will meet the hand-quoted ETAs provided to you for completion of your build.

  • Industry-leading panel + automation stack

    A fully featured out of the box panel / automation stack. A full API / BMC out of band access (bmc) for full automation and remote management. Provision servers, reboot servers, mount an ISO to test software, remotely log in to watch the boot process and more – all included with no cost for 'premium-tier' upgrades. All access provided on day 1 of opening an account.

  • Transparent ToS, no surprise egress

    We promise no price increases during the term of contract and no hidden egress charges. What you read in the Terms of Service (written in plain English, not as a law suit ready contract) is what you get.

Built for production

Why teams stay with Netrouting

We connect you to the Internet using network engineers (and not order takers) and hardware and infrastructure that is built to last, so we can pick up where you left off when you need us.

  • Expert-Level Support Our staff is available 24 hours a day, 7 days a week to handle network administration and systems management issues as they occur.
  • Scalable Solutions Build whatever depth or breadth your infrastructure needs and then scale as required.
  • Enhanced Security Enable 2-factor authentication and also limit by IP address from the control panel to secure your account.
  • Cost-Efficient Infrastructure You will always receive the best value from your investment as you will be optimized for budget without any compromise on Quality.

Get a quote

Tell us what you need

A real engineer reviews every quote — typical response within 1 hour during business hours, 4 hours after-hours.

  • Reviewed by a real engineer
  • 1-hour ticket guarantee, 24/7
  • No obligation, no auto-enrolment