Get in Touch with Netrouting

Connect with us today for personalized assistance and expert advice. Our dedicated team is ready to address your inquiries and support your journey towards seamless and robust IT solutions. Reach out now for world-class service tailored to your needs.

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EU · US · Asia · 24/7/365 helpdesk

Status All systems operational

Uptime (90d) 99.997%
Network p95 EU < 8 ms
Network p95 US < 12 ms
Active deploys 1,247

$ netr support hours
EU Mon-Fri 9:00-17:00 CET
US/Asia Mon-Fri 9:00-17:00 EST
24/7 ticket system + live chat

Hours & availability

Contact Hours and Support Availability

Netrouting is dedicated to providing exceptional customer service. In Europe, connect with us for general inquiries or technical support from Monday to Friday, 9:00 AM – 5:00 PM CET. For support in the United States and Asia, our team is available from Monday to Friday, 9:00 AM – 5:00 PM EST. Beyond these hours, our 24/7/365 helpdesk ensures you're covered via our ticket system and live chat, guaranteeing round-the-clock assistance for any issue.

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Sales, support, peering, billing, partnerships — anything. A real engineer reads every message; typical response within 1 hour during business hours, 4 hours after-hours.

Reviewed by a real engineer
1-hour ticket guarantee, 24/7
No obligation, no auto-enrolment

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EU office

Europe

Moezel 3 - 5 2491 CV The Hague The Netherlands

Phone: +31 (0)88-045-4600 Hours: Mon-Fri, 9:00 AM – 5:00 PM CET

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US office

United States

1200 Brickell Ave Ste 1950 Miami, FL 33131 United States

Phone: +1-305-705-6983 Hours: Mon-Fri, 9:00 AM – 5:00 PM EST

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How to reach us

Multiple ways, always answered

Live Chat Available 24/7/365 in your control panel and on the website. Median first-response under 5 minutes.
Sales Custom quotes, capacity planning, and migration help — schedule a call with our solutions team.

Global footprint

Deployed in 10+ datacenters across three continents

Pick the location closest to your users — or to your existing infrastructure. Every location runs the same hardware, same network, same NOC.

Built for production

Why teams stay with Netrouting

We connect you to the Internet using network engineers (and not order takers) and hardware and infrastructure that is built to last, so we can pick up where you left off when you need us.

Expert-Level Support Our staff is available 24 hours a day, 7 days a week to handle network administration and systems management issues as they occur.
Scalable Solutions Build whatever depth or breadth your infrastructure needs and then scale as required.
Enhanced Security Enable 2-factor authentication and also limit by IP address from the control panel to secure your account.
Cost-Efficient Infrastructure You will always receive the best value from your investment as you will be optimized for budget without any compromise on Quality.

Ready to deploy?

200+ teams rely on Netrouting for bare metal, cloud, GPU servers and colocation. Easy to order servers within minutes. We also love to design custom servers for you and your business, with our experienced engineers.