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Acceptable Use Policy

General Conduct 

ColoHouse’s (dba Netrouting) Network and Services must be used in a manner that is consistent with their intended purposes and may be used only for lawful purposes. Users may not use ColoHouse’s (dba Netrouting) Network and Services in order to transmit, distribute or store material (a) in violation of any applicable law or regulation, (b) in a manner that will infringe the copyright, trademark, trade secret or other intellectual property rights of others or the privacy, publicity or other personal rights of others, (c) that is fraudulent, obscene, defamatory, libellous, threatening, abusive or hateful or contains a virus, worm, Trojan horse, or other harmful component, (d) containing fraudulent offers for goods or services or any promotional materials that contain false, deceptive or misleading statements, claims or representations or (e) generally, in a manner that may expose ColoHouse (dba Netrouting) or any of its personnel to criminal or civil liability.

Responsibility for Content 

ColoHouse (dba Netrouting) takes no responsibility for any material created or accessible on or through ColoHouse’s (dba Netrouting) Networks and Services that is not posted by or at the request of of ColoHouse (dba Netrouting). ColoHouse (dba Netrouting) does not monitor nor exercise any editorial control over such material but reserves the right to do so to the extent permitted by applicable law. ColoHouse (dba Netrouting) is not responsible for the content of any websites other than ColoHouse’s (dba Netrouting) websites, including for the content of websites linked to such ColoHouse’s (dba Netrouting) websites. Links are provided as Internet navigation tools only.

Unsolicited Messages

Users may not send unsolicited e-mail messages, including, without limitation, bulk commercial advertising or informational announcements (“Spam”) in a way that could be reasonably expected to adversely impact ColoHouse’s (dba Netrouting) Network and Services, including, without limitation, using an e-mail account on ColoHouse’s (dba Netrouting) network to send Spam, or using the service of another provider to send Spam or to promote a site hosted on or connected to ColoHouse’s (dba Netrouting) network. In addition, Users may not use ColoHouse’s (dba Netrouting) Network and Services in order to (a) send e-mail messages which are excessive and/ or intended to harass or annoy others, (b) continue to send e-mail messages to a recipient that has indicated that he/she does not wish to receive them, (c) send e-mail with forged TCP/IP packet header information, (d) send malicious e-mail, including, without limitation, “mailbombing”, (e) send or receive e-mail messages in a manner that violates the use policies of any other internet service provider, or (f) use an e-mail box exclusively as a storage space for data.

Third Party Rules

Users are prohibited from violating or attempting to violate the security of ColoHouse’s (dba Netrouting) Network and Services, including, without limitation, (a) accessing data not intended for such User or logging into a server or account which such User is not authorised to access, (b) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorisation, (c) attempting to interfere with, disrupt or disable service to any user, host or network, including, without limitation, via means of overloading, “flooding”, “mailbombing” or “crashing”, (d) forging any TCP/IP packet header or any part of the header information in any e-mail or newsgroup posting, or (e) taking any action in order to obtain services to which such User is not entitled. Violations of system or network security may result in civil or criminal liability. ColoHouse (dba Netrouting) will investigate occurrences that may involve such violations and may involve, and co-operate with, law enforcement authorities in prosecuting Users who are involved in such violations.

System and Network Security

Users are prohibited from violating or attempting to violate the security of ColoHouse’s (dba Netrouting) Network and Services, including, without limitation, (a) accessing data not intended for such User or logging into a server or account which such User is not authorised to access, (b) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorisation, (c) attempting to interfere with, disrupt or disable service to any user, host or network, including, without limitation, via means of overloading, “flooding”, “mailbombing” or “crashing”, (d) forging any TCP/IP packet header or any part of the header information in any e-mail or newsgroup posting, or (e) taking any action in order to obtain services to which such User is not entitled. Violations of system or network security may result in civil or criminal liability. ColoHouse (dba Netrouting) will investigate occurrences that may involve such violations and may involve, and co-operate with, law enforcement authorities in prosecuting Users who are involved in such violations.

Suspension; Termination

Any User which ColoHouse (dba Netrouting) determines, in its sole discretion, to have violated any element of this Acceptable Use Policy shall receive a written warning and may be subject, at ColoHouse’s (dba Netrouting) discretion, to a temporary suspension of service until such User agrees in writing to refrain from any further violations. However, where ColoHouse (dba Netrouting) deems it necessary, it may in its sole discretion immediately suspend or terminate such User’s service without issuing such a warning. Users which ColoHouse (dba Netrouting) determines to have committed a second violation of any element of this Acceptable Use Policy shall be subject to immediate suspension or termination of service without further notice and ColoHouse (dba Netrouting) may take such further action as ColoHouse (dba Netrouting) solely determines to be appropriate under the circumstances to eliminate or preclude such violation. ColoHouse (dba Netrouting) shall not be liable for any damages of any nature suffered by any Customer, User, or any third party resulting in whole or in part from ColoHouse’s (dba Netrouting) exercise of its rights under these policies.

Customer Information 

In the course of serving our Customers, we may acquire, store and transmit communications and information that Customers might regard as private or sensitive. Some of this information – such as Customer name, address, credit card information, etc. – is provided to us by Customers in order to obtain Services. Other information – such as Customer’s account status, choice of Services, Customer logs, etc. – is created and maintained by us in the normal course of business. We also may use cookies, which are small pieces of information that a website can store in a designated file on a user’s computer for various reasons. Furthermore, we may store Customer’s emails and other electronic communications as necessary for the transmission and delivery of those communications.