This Acceptable Use Policy (“AUP”) governs the use of Netrouting’s network and hosting services. All users of the Netrouting Network and Services (“Users”) must comply with this AUP and ensure their use is consistent with the intended purposes of these services. Any violation of this policy may result in suspension or termination of service.
General Conduct
Users may use Netrouting Network and Services solely for lawful purposes and in compliance with all applicable laws and regulations. Users may not use the network to transmit, distribute, or store any material that:
- (a) violates any applicable law or regulation;
- (b) infringes on any copyright, trademark, trade secret, or other intellectual property rights of others;
- (c) violates privacy, publicity, or personal rights of others;
- (d) is fraudulent, obscene, defamatory, libelous, abusive, or hateful;
- (e) contains harmful components such as viruses, worms, or Trojans;
- (f) promotes fraudulent or misleading products or services.
Responsibility for Content
Netrouting takes no responsibility for content not directly created or controlled by Netrouting. Users are responsible for the content they distribute or make accessible through the Netrouting network. Netrouting reserves the right, but is not obligated, to monitor content and will cooperate with legal authorities in investigating any violations.
Unsolicited Communications (Spam)
Users are prohibited from sending unsolicited bulk emails, advertisements, or promotional messages (“Spam”). Spam includes but is not limited to:
- (a) emails that may adversely affect Netrouting’s network;
- (b) harassing or excessive messages;
- (c) emails with forged headers or malicious intent;
- (d) violating the email policies of another provider;
- (e) misusing email storage solely for data purposes.
System and Network Security
Users are prohibited from:
- (a) unauthorized access to accounts, systems, or data;
- (b) probing, scanning, or testing the vulnerability of Netrouting’s systems or networks;
- (c) interfering with or disrupting service, including overloading, “flooding,” or “crashing” servers;
- (d) forging header information or other identifiers;
- (e) attempting to bypass security measures.
Any violations of system or network security may lead to criminal or civil liability. Netrouting will cooperate fully with legal authorities in the investigation of any such violations.
Suspension and Termination of Service
First Warning and Right to Resolution
In the event of a violation of this Acceptable Use Policy (AUP), Netrouting will issue a written warning to the offending User, providing a window of 48 hours to remedy the violation. During this time, the User must take corrective actions to resolve the issue. However, if the violation poses an immediate risk to the security, stability, or performance of Netrouting’s network, our customers, or society at large, Netrouting reserves the right to take immediate action, including suspension or termination of service without prior notice.
Immediate Suspension or Termination
Netrouting may suspend or terminate services without prior warning in cases where:
- The violation presents an imminent threat to the security or operation of the Netrouting network, our customers, or the public.
- The User fails to take corrective action within the 48-hour period following a warning.
- The violation is a repeat offense or particularly severe in nature.
Violations that result in immediate suspension or termination may include criminal activity, widespread security breaches, or behavior likely to result in significant harm.
Consequences of Non-Compliance
Failure to comply with Netrouting’s AUP within the specified timeframe will result in immediate suspension or termination of service, and Netrouting may take any further action deemed necessary, including involving law enforcement. Netrouting shall not be liable for any damages, losses, or interruptions in service resulting from the enforcement of this policy.
Customer Information and Privacy
Netrouting collects and stores personal data as necessary to provide services to Users, including name, contact details, and usage data. We use cookies for functional purposes and store communications data such as emails. Netrouting is committed to protecting the privacy of customer information and will not disclose such information unless required by law.
